There twos type of call

– Call to Mobile number (cost by duration call and Operators) 

– Call to internal system (using internet call by extension, free cost)

There are three types of call transfer 

– Transfer call to our Employee

– Transfer call to Internal number

– Transfer call to outer number

This function will help you to manage the performance of you staff that contact to the customer. It will show the voice record and the report of your call

OmniCRM can allow you to manage your customer status make you easy to follow up your customer, and your work performance of your staff

can provide the auto call, SMS, Email, Robocall to our customer by recording or any template that we had create, we set whenever we want

which is placed on your website and where your customers can talk to you. If you have your own business website live talk can help you by live chat from your customer from your own website.

Facebook refer to managing Facebook Fan Page that is a business account that represents a company or organization

is the main point that we can config timeframe for our employee to work, set call script for whole system, internal call, outer call, and config your internal phone, upload your file record….